Visit Our Premises

Book an appointment to come and visit our specialist showroom and clinic/assessment centre in Malvern, Worcestershire- known as Worcestershire Independent Living Centre.

With plenty of accessible parking, customer toilets and experienced, friendly staff, you will find a trip to us most beneficial.

Trying a piece of equipment before buying it is always the best way of ensuring you purchase the best products for your particular needs.

If you are considering products such as a new chair or bed, we can ensure you are considering the most appropriate size and features.

On booking an appointment, we offer a completely free, non-obligatory assessment and recommend the options available to you.

All we ask is that you ring prior to your visit to book an appointment so we can ensure an appropriate member of the team is available:-

For example, you may particularly want to see our inhouse Occupational Therapist, Sue Allen, to receive advice and equipment demonstrations. Booking your appointment will ensure Sue is available to spend dedicated time with you.

To book an appointment, please ring 0845 260 7061. Generally, appointments can be booked Monday to Friday.

Our full address is:-

OT Stores
The Haysfield
Spring Lane North
WR14 1GF                      SAT NAV postcode is WR14 1GF

Tel 0845 260 7061

The showroom opens for general (off the shelf) sales between 9.30 and 4.30 Monday to Friday except for bank holidays and the Christmas closure period. However, if you arrive without a pre-booked appointment you may not be able to receive advice and demonstrations on more specialist products such as wheelchairs, chairs, beds, stairlifts,  bath lifts, and ramps. If in any doubt, please ring prior to your visit.

PLEASE NOTE THAT IN ADVERSE WEATHER CONDITIONS WE MAY HAVE NO OPTION BUT TO CLOSE THE SHOWROOM- we suggest that if we have had snow you ring 01684 626 626 to check we are open prior to starting your journey.